Why Checking Your Claim Status Matters

Keeping track of your SSDI or SSI claim can help you:

• Catch errors early in your application
• Respond quickly to requests for additional information
• Avoid missed deadlines during appeals or follow-up stages
• Gain peace of mind knowing where your application stands

Ways to Check the Status of Your Disability Claim

There are three main methods to check the status of your disability claim in New York:

1. Online Through Your My Social Security Account

The fastest and most convenient way is online:

• Go to www.ssa.gov and log in or create a My Social Security account.
• Once logged in, you can view:
• The current status of your application or appeal
• Any documents or forms requested by the SSA
• The name of the examiner handling your case

This portal is available 24/7 and provides real-time updates.

2. By Phone

You can also check your status by speaking directly with someone:

• Call the Social Security Administration at 1-800-772-1213
• Representatives are available Monday through Friday, 8 a.m. to 7 p.m.
• Be prepared to provide your Social Security number and details about your claim

If you have a pending appeal, ask to be transferred to the appropriate department for updates.

3. Contact Your Local SSA Office

For in-person help, contact your local Social Security office in New York:

• Use the Office Locator Tool at www.ssa.gov/locator to find your nearest office
• Calling ahead to schedule an appointment is recommended
• Bring a photo ID and your Social Security number

Local SSA staff can provide updates, help with paperwork, and assist with any issues.

What the Status Updates Mean

As your claim progresses, you may see several different status messages, such as:

• "Pending": Your application is still under review
• "In Review": A decision is being made or more documentation is needed
• "Medical Decision Made": DDS has issued a determination based on your medical records
• "Decision Sent": The SSA has mailed you a formal decision letter

Keep a close eye on your mail and online account for updates.

What to Do If There’s a Delay

If it’s been several months with no update:

• Call the SSA or visit your local office
• Make sure all required documents were received
• Ask whether a consultative exam is scheduled or missing
• If your claim has been denied, find out how to begin the appeals process